Refund policy

Return & Refund Policy

Effective Date: 07/30/2025
Last Updated: 07/30/2025

Our Dad Approved Promise

At Dad Approved Co., we stand behind our products with the same confidence we have in dad jokes – they might not always land perfectly, but we'll make it right. We want you to be completely satisfied with your purchase.

Return Window

30 Days: You have 30 calendar days from the date you receive your item to initiate a return.

Proof of Purchase: Original order confirmation email or receipt required for all returns.

What Can Be Returned

âś… Eligible for Return:

  • Items with manufacturing defects
  • Items damaged during shipping
  • Items that don't match the product description
  • Wrong size ordered (exchanges available)
  • Items you're not satisfied with for any reason

❌ Not Eligible for Return:

  • Items worn, washed, or damaged by customer use
  • Items with personal embroidery or customization (unless defective)
  • Items returned after 30-day window
  • Items without original packaging or tags

How to Start a Return

Step 1: Contact Us

Email us at returns@dadapprovedco.com with:

  • Your order number
  • Photos of the item (if defective or damaged)
  • Reason for return
  • Preferred resolution (refund, exchange, store credit)

Step 2: Get Your Return Authorization

We'll respond within 24-48 hours with:

  • Return authorization number (RMA)
  • Prepaid return shipping label (for eligible returns)
  • Return instructions

Step 3: Ship It Back

  • Package item securely in original packaging
  • Include RMA number on package
  • Use our prepaid label or ship to our return address
  • Keep tracking number for your records

Return Shipping

Who Pays for Return Shipping:

We Pay When:

  • Item is defective or damaged
  • We sent wrong item
  • Item doesn't match description
  • Quality issue on our end

You Pay When:

  • Changed your mind
  • Ordered wrong size
  • No longer want the item
  • Personal preference return

Return Shipping Cost: $4.95 (deducted from refund if customer responsibility)

Processing Your Return

Timeline:

  • Inspection: 2-3 business days after we receive your return
  • Refund Processing: 3-5 business days after approval
  • Bank/Card Posting: 5-10 business days (varies by bank)

Refund Method:

  • Original Payment Method: Refunds issued to original form of payment
  • Store Credit Option: Available upon request (no processing fees)
  • Exchange: Available for different sizes or colors

Exchanges

Size/Color Exchanges:

  • Free exchanges for different size or available color
  • Subject to inventory availability
  • One exchange per item (