Shipping policy

Shipping Policy

Effective Date: 07/30/2025
Last Updated: 07/30/2025

Our Shipping Promise

At Dad Approved Co., we know dads appreciate reliability and straight talk. Here's exactly what to expect when you order our authentic dad gear – no surprises, just quality products delivered when promised.

Processing Times

Standard Processing:

  • Ready-to-Ship Items: 3-5 business days
  • Custom/Personalized Items: 7-10 business days
  • Bulk Orders (10+ items): 10-14 business days

What "Processing" Means:

  • Design creation and quality review
  • Professional embroidery or printing
  • Quality control inspection
  • Packaging for shipment
  • Handoff to shipping carrier

Processing Starts:

  • Weekdays: Orders placed by 12pm PST ship same day when possible
  • Weekends: Orders placed Friday 12pm - Sunday process starting Monday
  • Holidays: May extend processing times (we'll notify you)

Shipping Options & Rates

🇺🇸 United States Shipping:

Economy Shipping:

  • Delivery Time: 4-8 business days
  • Cost: $4.49 (first item) + $2.09 (additional items)
  • Tracking: Included
  • Best For: Standard orders when timing isn't critical

Standard Shipping:

  • Delivery Time: 2-5 business days
  • Cost: $4.89 (first item) + $2.19 (additional items)
  • Tracking: Included
  • Best For: Most orders, good balance of speed and cost

Free Shipping:

  • Minimum Order: $75+
  • Delivery Time: 2-5 business days (Standard method)
  • Automatic: Applied at checkout when qualified

🇨🇦 Canada Shipping:

  • Delivery Time: 10-30 business days
  • Cost: $9.39 (first item) + $4.39 (additional items)
  • Customs: Customer responsible for duties/taxes
  • Tracking: Included

🌍 International Shipping:

  • Delivery Time: 10-30 business days
  • Cost: $9.99 (first item) + $3.99 (additional items)
  • Customs: Customer responsible for duties/taxes
  • Tracking: Included
  • Restrictions: Some countries not available

Shipping Calendar

Business Days:

  • Monday - Friday: Regular processing and shipping
  • Weekends: No processing or shipping
  • Holidays: No processing or shipping (we'll notify in advance)

Peak Season Adjustments:

  • Father's Day (May-June): Extended processing due to high volume
  • Holiday Season (Nov-Dec): Add 2-3 business days to all times
  • Back-to-School (Aug-Sep): Standard processing times

Weather/Emergency Delays:

  • Shipping carriers may experience delays due to weather
  • We'll update you if your order is affected
  • Track packages directly with carrier for real-time updates

Order Fulfillment Process

Step 1: Order Confirmation

  • Immediate email confirmation upon order placement
  • Order review and payment verification
  • Design preparation begins

Step 2: Production

  • High-quality embroidery or printing
  • Quality control inspection
  • Packaging with care

Step 3: Shipment

  • Tracking number emailed when shipped
  • Package handed to carrier
  • Delivery updates from shipping carrier

Shipping Addresses

Address Requirements:

  • Complete addresses only: Include apartment/suite numbers
  • Deliverable locations: PO Boxes accepted for most items
  • Business vs. Residential: Either accepted (may affect delivery time)
  • Address changes: Contact us within 24 hours of ordering

Special Delivery Instructions:

  • Gate codes, building access, specific instructions
  • Include in "Special Instructions" at checkout
  • We'll pass along to shipping carrier
  • No guarantee carrier will follow special instructions

Undeliverable Packages:

  • Returned packages incur reshipping fees
  • Customer responsible for address accuracy
  • We'll contact you for correct address
  • Additional shipping charges apply for reshipment

Package Tracking

Tracking Information:

  • Email notification when package ships
  • Tracking number for all shipments
  • Carrier websites for real-time updates
  • Delivery confirmation when package is delivered

Tracking Issues:

  • Contact carrier directly for delivery questions
  • We'll help investigate lost or delayed packages
  • Insurance claims handled case-by-case
  • Replacement orders processed after investigation

Packaging & Handling

Packaging Standards:

  • Protective packaging for all items
  • Eco-friendly materials when possible
  • Dad Approved Co. branding on packaging
  • Gift messages available upon request

Handling with Care:

  • Quality control check before packaging
  • Secure packaging to prevent damage
  • Weather-resistant outer packaging
  • Fragile items receive extra protection

International Shipping Details

Customs & Duties:

  • Customer responsibility for all customs fees
  • Declared value equals purchase price
  • No control over customs processing times
  • Customs forms completed accurately

Restricted Countries:

  • Some countries not available for shipping
  • Updated list available at checkout
  • Contact us for specific country questions
  • Alternative shipping arrangements possible

International Processing:

  • May take longer due to customs requirements
  • Tracking may have gaps during customs processing
  • Delivery times are estimates, not guarantees

Military & APO/FPO Shipping

Military Addresses:

  • APO/FPO addresses accepted
  • Same rates as domestic shipping
  • Extended delivery times expected
  • Contact us for specific requirements

Military Discounts:

  • 10% military discount available
  • Verification required via SheerID or similar
  • Cannot combine with other discounts
  • Active duty, veterans, families eligible

Shipping Damage & Loss

Damaged Packages:

  • Photo document damage immediately
  • Contact us within 48 hours of delivery
  • Keep all packaging for investigation
  • Replacement or refund provided after review

Lost Packages:

  • Wait full delivery window before reporting
  • Check with neighbors, building management
  • Contact carrier first for delivery confirmation
  • We'll investigate and provide resolution

Insurance Claims:

  • Included on all shipments over $100
  • File claims on customer's behalf when needed
  • Resolution timeframe varies by carrier
  • Replacement orders processed after claim approval

Rush & Expedited Orders

Rush Processing:

  • 24-48 hour processing available
  • $15 rush fee per order
  • Subject to availability and current workload
  • Contact customer service to arrange

Expedited Shipping:

  • Next day and 2-day options available
  • Additional shipping charges apply
  • Must combine with rush processing for fastest delivery
  • Not available during peak seasons

Shipping Promotions

Free Shipping Offers:

  • Minimum order amounts vary by promotion
  • Standard shipping method only
  • U.S. addresses only unless specified
  • Cannot be applied retroactively

Promotional Periods:

  • Father's Day: Special shipping promotions
  • Holiday Season: Free shipping thresholds may change
  • Back-to-School: Potential shipping deals
  • Email subscribers get first notification

Contact Information

Shipping Questions:

  • Email: shipping@dadapprovedco.com
  • Phone: [Your Phone Number]
  • Hours: Monday-Friday, 9am-5pm PST
  • Response Time: 24-48 hours for email

Order Updates:

  • Email: orders@dadapprovedco.com
  • Include: Order number in subject line
  • Changes: Accepted within 24 hours of ordering
  • Cancellations: Possible before production starts

Dad Translation

In Plain English: We make your stuff with care, pack it up right, and get it to you as fast as we reasonably can. If something goes wrong, we'll fix it. We use reliable shipping companies and keep you updated along the way.

Bottom Line: Order it, we'll make it, ship it, and you'll get it when we say you will. If not, we'll make it right.

Policy Updates

We may update this shipping policy to reflect changes in our processes, shipping partners, or service levels. Updated policies will be posted with a new effective date. Continued use of our services after updates constitutes acceptance of new terms.

Thank you for choosing Dad Approved Co. We appreciate your business and look forward to getting your authentic dad gear delivered safely and on time.

Dad Approved Co.
Authentic Dad Gear Since 2025

Last Updated: [Insert Date]
Version: 1.0